Overall great experience, and I would recommend Saffer Plumbing, Heating and Electrical to anyone, and plan to use their services again in the future .
My technician Will was responsive, courteous, and professional. Saffer was able to locate a new lid for my (probably very) old sewage ejector pump basin, and install my provided pump float sensor (which is greatly appreciated, as many home service companies refuse to use customer-provided parts) with a 24 hr. turnaround, and still guarantee their work for 6 months (although they do have different pricing tiers for work that include extended warranty periods).
Saffer also offers a 1 yr. membership for an additional fee that provides a 10% discount on further services provided during the year, and includes complimentary inspection, which I have not yet utilized. Pricing appears to be in line with other local service providers, though I always recommend sourcing additional quotes for work.
As a picky homeowner who is comfortable tackling DIY projects, the resulting work demonstrates excellent fit and finish, and I am highly satisfied with the work performed by Saffer Plumbing.
Josh Ralls
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January 30, 2025
I contacted this company due to a leak at my rental property! It was fixed in less than 18 hours. The technician gave me several options to choose from and he wasn’t pushy. Work looked great! Very satisfied customer!
zkahn3
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February 27, 2025
Huge fan of Saffer! I've interacted with many of the techs over the years and every single one has been great to work with. Brad, Brent, and Walt come to mind recently. They've diagnosed some tricky problems and gave me some great advice on repairs and maintenance I can do on my own. Most importantly I actually trust this company - their prices, their people, their work - all of it. The office staff is very responsive and communicative. They've actually called to let me know when a tech is running late, which is a rarity. Zero hesitations in recommending Saffer!!! Will always be my fist call for anything plumbing or electrical, and hard to imagine they wouldn't be the last call.
Dawn Johnson
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January 11, 2025
I recently had the pleasure of working with Saffer Plumbing, a company that came highly recommended to me. From start to finish, they did not disappoint. My experience with Josue, Johnny, and Tim was nothing short of outstanding.
It is often challenging to find professionals who are not only skilled at their craft but also genuinely care about their clients. Saffer Plumbing exceeded my expectations in this regard. Josue, Johnny, and Tim were incredibly kind, personable, and professional throughout the entire process.
Their attention to detail, commitment to quality, and dedication to customer satisfaction were evident in every aspect of their work. They explained the necessary repairs, and ensured that I was completely satisfied.
In addition to their technical expertise, the team made a lasting impression with their friendly and approachable demeanor.
I cannot recommend Saffer Plumbing enough for anyone in need of plumbing services. Their exceptional service and caring attitude set them apart from the rest. I am grateful for their hard work and professionalism and will undoubtedly turn to them for any future plumbing needs.
Thank you, Saffer Plumbing, for a job well done!
Suzanne McQuaid
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December 04, 2024
So I'll admit it, after a lifetime of bad technicians and salespeople, I've gotten exceptionally picky when it comes to service calls and contractors.
This morning Dominic showed up with Christian Williams and they both knocked it out of the park. I had an estimated one million questions and Dominic was quick to answer, always had a smile and sense of humor and cleaned up after himself. I hovered like a nutty homeowner and he didn't seem to mind. THIS is what it should look like when a tech comes! Saffer is my new go to for anything plumbing related. Dominic answered all my busybody questions about my old house and Christian let him take the lead but I felt like the two of them had been doing this for eons together. Thank you guys, so so much. I feel so much better about my old senile house now :)
Overall great experience, and I would recommend Saffer Plumbing, Heating and Electrical to anyone, and plan to use their services again in the future . My technician Will was responsive, courteous, and professional. Saffer was able to locate a new lid for my (probably very) old sewage ejector pump basin, and install my provided pump float sensor (which is greatly appreciated, as many home service companies refuse to use customer-provided parts) with a 24 hr. turnaround, and still guarantee their work for 6 months (although they do have different pricing tiers for work that include extended warranty periods). Saffer also offers a 1 yr. membership for an additional fee that provides a 10% discount on further services provided during the year, and includes complimentary inspection, which I have not yet utilized. Pricing appears to be in line with other local service providers, though I always recommend sourcing additional quotes for work. As a picky homeowner who is comfortable tackling DIY projects, the resulting work demonstrates excellent fit and finish, and I am highly satisfied with the work performed by Saffer Plumbing.
I contacted this company due to a leak at my rental property! It was fixed in less than 18 hours. The technician gave me several options to choose from and he wasn’t pushy. Work looked great! Very satisfied customer!
Huge fan of Saffer! I've interacted with many of the techs over the years and every single one has been great to work with. Brad, Brent, and Walt come to mind recently. They've diagnosed some tricky problems and gave me some great advice on repairs and maintenance I can do on my own. Most importantly I actually trust this company - their prices, their people, their work - all of it. The office staff is very responsive and communicative. They've actually called to let me know when a tech is running late, which is a rarity. Zero hesitations in recommending Saffer!!! Will always be my fist call for anything plumbing or electrical, and hard to imagine they wouldn't be the last call.
I recently had the pleasure of working with Saffer Plumbing, a company that came highly recommended to me. From start to finish, they did not disappoint. My experience with Josue, Johnny, and Tim was nothing short of outstanding. It is often challenging to find professionals who are not only skilled at their craft but also genuinely care about their clients. Saffer Plumbing exceeded my expectations in this regard. Josue, Johnny, and Tim were incredibly kind, personable, and professional throughout the entire process. Their attention to detail, commitment to quality, and dedication to customer satisfaction were evident in every aspect of their work. They explained the necessary repairs, and ensured that I was completely satisfied. In addition to their technical expertise, the team made a lasting impression with their friendly and approachable demeanor. I cannot recommend Saffer Plumbing enough for anyone in need of plumbing services. Their exceptional service and caring attitude set them apart from the rest. I am grateful for their hard work and professionalism and will undoubtedly turn to them for any future plumbing needs. Thank you, Saffer Plumbing, for a job well done!
So I'll admit it, after a lifetime of bad technicians and salespeople, I've gotten exceptionally picky when it comes to service calls and contractors. This morning Dominic showed up with Christian Williams and they both knocked it out of the park. I had an estimated one million questions and Dominic was quick to answer, always had a smile and sense of humor and cleaned up after himself. I hovered like a nutty homeowner and he didn't seem to mind. THIS is what it should look like when a tech comes! Saffer is my new go to for anything plumbing related. Dominic answered all my busybody questions about my old house and Christian let him take the lead but I felt like the two of them had been doing this for eons together. Thank you guys, so so much. I feel so much better about my old senile house now :)