Very impressed with Mr. Rooter, our service technician Rich, was very professional hard-working and explained every process to us in detail before he completed any work. He gave us clear detailed estimates so we understood what work he would be performing and he took pictures along the way and pointed out the important parts for us to be aware of. He was very careful in our home making sure not to damage any of our belongings and cleaned up after himself after he worked on each project area of our home to include dusting for drywall, dust, and vacuuming in the areas where he was working. We plan to use Mr. Rooter and hopefully will be assigned Rich as our technician for any future projects and we will recommend him and Mr. Rooter to all of our friends and family.
Katora Boycebey
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September 19, 2024
I had Roland come to my home today to replace a kitchen strainer. He had the part and took about 10-15 minutes from the time he arrived to complete the service. After he changed the strainer, he had me to review and approve the service. Also, before starting the job, he asked to look at the main water line just in case.
I received a friendly price, fast and same day service, he was experienced and friendly.
For the reasons stated above, I recommend this company for plumbing service over others. I'm always skeptical about having service members come to my home, but I would definitely contact this company again when and if needed. Thanks.
Daniel Reid
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September 22, 2024
After getting a call at the end of our appointment window from Len stating they aren't sending a technician out to assist with our plumbing emergency, Mr. Rooter not only accepted the last minute appointment at the end of the day but they also arrived within the hour. The tech was super helpful and friendly. 10/10 would recommend.
Dave B
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August 11, 2024
We needed installation service and got a tech to come out that day. The tech, Zack, was very courteous and very efficient and did an excellant job on the install and in cleaning up after. We have used Mr. Rooter for the past several years for all our plumbing needs and have always been satisfied with the techs and the jobs they have done.
Courtney Abrams
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July 08, 2024
Great service. We called because we had 3 sinks leaking for various reasons and were scheduled for an estimate very quickly. The technician Rich was thorough, professional, and knowledgeable about the issues and how to address them. He came back to do the work and did an excellent job. Price was less than a competitor.
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3701 Commerce Dr Ste 105, Baltimore, MD 21227, USA
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Very impressed with Mr. Rooter, our service technician Rich, was very professional hard-working and explained every process to us in detail before he completed any work. He gave us clear detailed estimates so we understood what work he would be performing and he took pictures along the way and pointed out the important parts for us to be aware of. He was very careful in our home making sure not to damage any of our belongings and cleaned up after himself after he worked on each project area of our home to include dusting for drywall, dust, and vacuuming in the areas where he was working. We plan to use Mr. Rooter and hopefully will be assigned Rich as our technician for any future projects and we will recommend him and Mr. Rooter to all of our friends and family.
I had Roland come to my home today to replace a kitchen strainer. He had the part and took about 10-15 minutes from the time he arrived to complete the service. After he changed the strainer, he had me to review and approve the service. Also, before starting the job, he asked to look at the main water line just in case. I received a friendly price, fast and same day service, he was experienced and friendly. For the reasons stated above, I recommend this company for plumbing service over others. I'm always skeptical about having service members come to my home, but I would definitely contact this company again when and if needed. Thanks.
After getting a call at the end of our appointment window from Len stating they aren't sending a technician out to assist with our plumbing emergency, Mr. Rooter not only accepted the last minute appointment at the end of the day but they also arrived within the hour. The tech was super helpful and friendly. 10/10 would recommend.
We needed installation service and got a tech to come out that day. The tech, Zack, was very courteous and very efficient and did an excellant job on the install and in cleaning up after. We have used Mr. Rooter for the past several years for all our plumbing needs and have always been satisfied with the techs and the jobs they have done.
Great service. We called because we had 3 sinks leaking for various reasons and were scheduled for an estimate very quickly. The technician Rich was thorough, professional, and knowledgeable about the issues and how to address them. He came back to do the work and did an excellent job. Price was less than a competitor.