The receptionist was very kind and helpful when taking my call. The dispatcher gave an accurate eta for technician arrival. Ron (the dispatched technician) was very nice and transparent about each step of the process. I was unaware of some basic information needed but he was patient and helped in every step of the way. The quote did need to be modified since some parts had to be purchased but it felt reasonable. Overall highly recommend!!
Pw Broussard
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January 23, 2025
Used Canton once before in the past. Called for an estimate for bathroom stoppage. Tech came quicker than time quoted. Worked out a deal and less than 2hrs the job was completed.
Jackie Hendricks
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January 31, 2025
This was our first experience with Catons Plumbing, Drains, and Water Cleanup, and I must say they are so awesome and amazing. Candice and Jason were prompt and arrived when they told us they would. They actually beat my husband and me to our house, and they waited patiently for us to get there. From the very first moment we met them, they treated us like family and made us feel relaxed. I was crying and very upset, so Candice gave me the best hugs and reassured me that everything would be okay. She then took pictures and explained what her team would be doing after Jason did his repairs. Jason did a superb job replacing the broken pipe in our kitchen that caused water damage in our kitchen and in our basement. Jason explained everything that he was doing in the process. He was very courteous and very experienced in doing his job. Now that his job is completed, Candice and the water mitigation team can begin their work. We also met Treigh who was also very kind and reassuring. My husband and I highly recommend Catons for all of your plumbing and water cleanup needs. They are the best!!
Tracey M
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February 01, 2025
I live in a condo. I came home from work to discover my kitchen sink full of water and would not drain. As a matter of fact , more water would up through the drain every time I ran the garbage disposal. I had to scoop the water out of my sink but it kept coming up - that's where the nightmare began....Long story short, somewhere after 11PM, we called Catons and they sent Jason. Jason was at my home
Bradley Herring
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January 05, 2025
Had a great experience working with Jason and the team to get our pipes scoped and cleared. They were all super responsive and cleared it same day (others were estimating a 3 day wait before we could use our water at all!) and followed up over the next days to make damn sure what the issue was and that it was addressed accurately and effectively. They'll be my first call for our next plumbing issue. AND he even fixed a simple, unrelated issue that had been nagging us, at no additional cost!
Our Address
801 Geipe Rd, Catonsville, MD 21228, USA
Claim Listing: Catons Plumbing and Drain
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The receptionist was very kind and helpful when taking my call. The dispatcher gave an accurate eta for technician arrival. Ron (the dispatched technician) was very nice and transparent about each step of the process. I was unaware of some basic information needed but he was patient and helped in every step of the way. The quote did need to be modified since some parts had to be purchased but it felt reasonable. Overall highly recommend!!
Used Canton once before in the past. Called for an estimate for bathroom stoppage. Tech came quicker than time quoted. Worked out a deal and less than 2hrs the job was completed.
This was our first experience with Catons Plumbing, Drains, and Water Cleanup, and I must say they are so awesome and amazing. Candice and Jason were prompt and arrived when they told us they would. They actually beat my husband and me to our house, and they waited patiently for us to get there. From the very first moment we met them, they treated us like family and made us feel relaxed. I was crying and very upset, so Candice gave me the best hugs and reassured me that everything would be okay. She then took pictures and explained what her team would be doing after Jason did his repairs. Jason did a superb job replacing the broken pipe in our kitchen that caused water damage in our kitchen and in our basement. Jason explained everything that he was doing in the process. He was very courteous and very experienced in doing his job. Now that his job is completed, Candice and the water mitigation team can begin their work. We also met Treigh who was also very kind and reassuring. My husband and I highly recommend Catons for all of your plumbing and water cleanup needs. They are the best!!
I live in a condo. I came home from work to discover my kitchen sink full of water and would not drain. As a matter of fact , more water would up through the drain every time I ran the garbage disposal. I had to scoop the water out of my sink but it kept coming up - that's where the nightmare began....Long story short, somewhere after 11PM, we called Catons and they sent Jason. Jason was at my home
Had a great experience working with Jason and the team to get our pipes scoped and cleared. They were all super responsive and cleared it same day (others were estimating a 3 day wait before we could use our water at all!) and followed up over the next days to make damn sure what the issue was and that it was addressed accurately and effectively. They'll be my first call for our next plumbing issue. AND he even fixed a simple, unrelated issue that had been nagging us, at no additional cost!